Blog's from the Bush
The ramblings of a lost technocrat...

iPhone not showing up in iTunes

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For no apparent reason my wife's iPhone recently stopped showing up in iTunes on her Mac and the iPhone Troubleshooting Assistant (iPTA) didn't help.

For anyone that hasn't used the iPTA before, this is a handy web based guide that steps you through the common problems and fixes. Things like frozen iPhones, call connection issues, Mail setup and not appearing in iTunes.

Unfortunately, in this particular case it didn't work (including restart iTunes, the Mac and re-installing iTunes).

After searching through Apple's Discussion forums (the #1 place to track down a problem) a few post came to light of people suffering similar problems. The solution seems to be a more thorough re-installation of iTunes, including a proper removal of the Apple Mobile Device Support extension and receipt file.

This process was much quicker than trying the step by step process of the iPhone Troubleshooting Assistant and it worked.

So if the iPTA doesn't solve your problems may I refer you to article HT1747 of Apple's Knowledge Base.

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About the Author

 I've been described as a lost technocrat or a wondering luddite, personally I just like everything that takes us forward.


As the principal of CPPL I try to deliver OSS web solutions to our clients and Cocoa platform software for end-users and businesses alike. Oh, and we enjoy writing IOS software for the iPhone & iPad.

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About this Entry

This page contains a single entry by craig published on January 10, 2009 12:34 PM.

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